Kindle Technical Support
- Kindle Fire 2014 models and later
The latest version of Zoombinis for the Kindle is 1.0.4. Please make sure you’re running the latest version.
I can’t find the credits.
There should be a small link to the credits in the upper right of the Options window; some devices are not showing it, we’re looking into it.
Some puzzles are unsolvable in a way that all Zoombinis can’t get through.
Some puzzles can just be really hard, but if you think you’ve spotted an issue in the logic, please email us at email@example.com and include as much detail as possible including your device info and screenshots if possible.
The sounds were in our pre-release builds but we ran into technical issues and in scenes where multiple Zoombinis were moving it resulted in a cacophony. We still hope to bring them back someday.
We would like to do more Zoombinis games, but have no active plans to do so at this time.
How to Get a Refund
Refunds for Zoombinis for the Kindle must be requested through Amazon. Their policy states:
Apps and In-App Products purchased from the Amazon Appstore may be eligible for a refund within 90 days of purchase, depending on the circumstances of your order. To request a refund, visit Your Orders and select “Return for Refund” next to that order. If you do not see a “Return for Refund” button, you are not eligible for a refund for that order.
Please see the “Digital Products” section of Amazon’s About Our Returns Policies for more details.
Contact Us – Bug Reports, Feedback, Comments
Please email us at firstname.lastname@example.org and include as many details as you can – what model Kindle you’re using, OS version, description of the issue, and screenshots if possible. Thanks!